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FAQs

This page provides help with the most common questions we’ve come across

Q

How do I Specify and Buy a Fire Surround?

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Q

A Guide to the dimensions listed with each fire surround

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Q

Are the surrounds suitable for gas, electric and solid fuel?

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Q

Are some fireplaces only suitable for electric fires?

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Q

Can I buy the fireplace complete with a Focusflame electric fire?

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Q

Do you make fireplaces to suit larger electric fires?

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Q

Do you have an online store?

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Q

How do I choose a beam from the wide choice available?

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Q

When would a FocusCast Non-Combustible product be the correct choice?

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Q

How are Beams fitted to the wall?

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Q

Do you make FocusCast products to special sizes?

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Q

How can I find my nearest stockist?

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Q

How do I find out more about bespoke furniture?

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Q

How do I find out more about the range of Shelves and how do I specify?

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Q

How can I find out more about Beam Covers?

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Q

Can I order a printed brochure?

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Q

Do you provide samples/swatches?

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Q

Can you match a paint that I would like to use

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Q

Where do you deliver to?

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Q

Do you have a Showroom?

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Q

How do I become a reseller/distributor of your products?

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Q

Do you provide contract furniture/fittings?

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Q

Overseas enquiries

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Q

Do you make fire surrounds for any other manufacturers?

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